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Quality of service

… the Tourist Office works for an exceptional destination
& a quality service

La Croix Valmer Tourisme is committed to eco-responsible tourism with the Destination d’Excellence label,

Awarded the « Qualité Tourisme » label in 2012 and classified as a Category I tourism office since 2013, La Croix Valmer Tourisme puts its commitment and professionalism at the service of visitors, professionals, and the community. These demanding and structuring requirements are designed to improve the quality of services provided by the tourist office and the destination itself. Since spring 2024, « Destination d’Excellence»  has replaced «Qualité Tourisme» . The novelty lies in our green and eco-responsible commitments. These new criteria provide a solid working basis for clear positioning and the implementation of a sustainable tourism policy.

It is therefore only natural that La Croix Valmer Tourisme has committed to this new certification and is planning an initial audit in October 2026.

Our quality commitments :

1) To visitors, because first impressions are everything!
– Welcome visitors with a smile and tailored advice for a successful stay.
– Collect and process feedback.
– Promote and protect our exceptional destination.

2) To professionals, because it’s a team effort!
– Develop partnerships and effective tools.
– Promote progressive initiatives and labels to enhance the destination’s offerings.
– Create and facilitate exchanges between professionals.

3) To the community, because it must be a shared goal!
– Implement a local tourism strategy in line with guidelines and respecting the specific characteristics of the area
– Develop awareness and work on the image of the destination
– suggest areas for improvement in line with the expectations of visitors and professionals

4) For a protected destination
– Promote sustainable and eco-responsible tourism
– Reduce paper waste
– Organize and participate in awareness-raising activities

Find out more about Destination d’Excellence here !